T: 01633 483697 - E: info@happyoccasionscakes.co.uk

Privacy Statement – Happy Occasions Cakes Ltd

This privacy statement describes how and when we collect and use your personal information from our website and when you contact us via our social media platform. When using any of our website or social media channels you consent to the collection, storage, and use of your information as outlined in this Privacy Policy.

We will only ever collect data that is necessary and relevant to the delivery of Happy Occasions Cakes services and products to you. This includes any information you choose to provide that is deemed sensitive under applicable law. The Data Processor responsible for your information is Paul Williams, Managing Director at Happy Occasions Cakes, 204 Llantarnam Road, Cwmbran. NP44 3BH.

 

How we will use your data

The personal information you give us, whether via our media platform, website, or if we request it from you directly will only be used to provide you with Happy Occasions Cakes services and products and for no other reason. Your data will be used to:

  • Contact you if we need to resolve a query on your order, or if we need to contact you relating to the progress of your order, and in order to provide you with the best level of service
  • To follow up on the quality of the services and products we have provided to you

 

Information Collection and Use

When you contact us regarding our service, we will require you to provide us with basic information in order to confirm prices to you, and then additional information once an order has been confirmed by you. This information will include:

 

  • Name
  • Address
  • Delivery address
  • Telephone/mobile number
  • Email address

Any information provided to us at enquiry point or at confirmation of order will be retained for a period of 12 months for use during the time we are providing a service to you, and for record keeping purposes. We will not pass these details to any other party, and will only retain your information for this period of time.

 

Information Sharing

Information that you provide to us is only ever used internally for offering our services and products to you. No other party will have access to your information.

If you have a specific query about the use of your data, which is not covered within this Privacy Statement, or if you would like to obtain a copy of the data held about you, to amend the data you have supplied or to have it removed, please contact Paul Williams at Happy Occasions Cakes Ltd, 204 Llantranam Road, Cwmbran. NP44 3BH or email paul@happyoccasionscakes.co.uk.